Monday, April 7, 2014

What Learners Want – Part 3 – The ‘marketing’

If you haven’t read this series to date, it may be worthwhile doing so in order to set some context.

Having agreed upon the questions that would be asked in the survey, I went through a short period of validating the questions with colleagues and QA’ing the survey before deciding on a survey ‘launch’ date of 25/02/13 with a window of 5 weeks complete it, leaving a survey end date of 01/04/13.

I knew that in order to maximise the responses to the survey the marketing and engagement leading up to the survey launch and indeed during the launch would be critical.

Here’s a brief rundown of the activities that took place up to and including the launch of the survey

w/c 04/02/12 - Our HR Director (who is also the sponsor for this initiative) wrote a blog post explaining why he believes it is critical for people to participate in this survey and the benefit that both they and the overall business will gain from it. This blog post was featured in both our intranet and our weekly global magazine. A link to this article was also the ‘weekly announcement’ on the L&D homepage of our internal collaboration platform.

07/02/12 – A series of Focus Groups took place throughout the day during which 23 people from various areas of the business, representing our global workforce, from Directors downwards, participated in 1:1, group and telephone interviews. These interviews were conducted by myself and Laura Overton and allowed us to gather anecdotal, ‘free text’ responses to back up the hard data that the online survey would be gathering.

In order to maximise the ‘keenness’ demonstrated by the Focus Group participants we decided to provide them with immediate access to the online survey as opposed to making them wait for the ‘official’ launch date some 2-3 weeks later. We also hoped that it would increase the chances of those people recommending the survey to their colleagues once it was widely available.

w/c 11/02/12 - I produced a short video explaining how the survey would be distributed and the format that it would take. This video was featured in both our intranet, our weekly global magazine and became the ‘featured video’ on the L&D homepage of our internal collaboration platform.

w/c 18/02/13 - We are fortunate to have a number of info-screens distributed amongst our offices so a simple TV advert using static image and text was displayed throughout this week on a ‘looping basis’ advertising the launch of the survey the following week and directing people towards the previously written artcicles.

Learner Survey infoscreen advert Learner Survey infoscreen advert

w/c 25/02/13 – The survey officially launched. My organisation no longer sends ‘organisation-wide’ emails (although that doesn’t explain why I keep getting ‘scheduled maintenance’ emails, for systems I have no access to!), so we were reliant upon our previous comms and an intranet article once again from my HR Director, this time the article included a link to the LSG magazine that mentioned the learner survey that we were undertaking. A link to this article was also the ‘weekly announcement’ on the L&D homepage of our internal collaboration platform.

We also commenced a series of ‘floor walking’ exercises during which we visited every desk over the 6 floors and 2 buildings ouf our Brighton location. We left a small ‘calling card’

Learner Survey desk-drop cards Learner Survey desk-drop cards

on each keyboard as seen in the photograph above, which contained a link to the survey itself (this has been obscured in the photo). It also provided us with a wonderful opportunity to speak to people face-to-face about the initiative and answer any questions that they may have.

From a personal opinion, I took 2 things away from the floor-walking exercise:

People were surprised, but very welcoming of the fact that L&D were getting ‘out and about’ within the business.Very few of the people that I spoke to (there were 5 of us involved in the floor walking) had seen the articles that had been placed on our intranet, in fact a lot of people said that they rarely, if ever visited the intranet.

In my next blog post, I’ll explain how we maintained the momentum of the initial marketing campaign and started to drip-feed weekly survey findings to people via some simple animations.


View the original article here

Working The Gap

Reading Sukh Pabial’s Blog  (@sukhPabial) post today, I thought it might be a good invitation to have a go at answering his “what am I for?” question.

I’m not getting existential in particular… It’s just I have been in a number of very good conversations of late about what this OD malarkey might be. I guess I’m also turning my mind to the upcoming  first Scottish L&D Connect event & sorting out my blog post for the next version of Humane Resourced where I’ll be writing more about my experience of working in an OD context (Hello to David D’Souza @dds180) .

I keep coming back to a drawing I sketched in Loudon’s bakery in Edinburgh, whilst talking with the deeply fabulous Julie Ashworth of Broadreach Consulting as we were processing out what we had just done..

IMG_0364

This isn’t the original sketch – more of a distillation, following other conversations. On the left, I had the current reality – where the organisation is now. From here – questions form about what strategy and direction are you looking to move out from?

On the right is kind of where you land organisationally. You can see it as new world if you’re that way inclined. I’m less linear and fixed than that – I  see the other side as being shifting sands.

Which ever your metaphorical frame of preference, for me the OD work is in the gap. It’s working with the grey, unstructured, unnamed, nebulous stuff. We use structures ( Org charts, setting values, mapping internal brand, developing staff) to help us name and understand that gap, but essentially, every day we work with the predictable and the unexpected to move the core people part of the organisation from the Now to the Soon.

To be in OD is to have a grasp of HR and the technicalities ( legally, financially and politically) of change; it is to be future-focussed enough to look at the skills development and future-workforce needs through both a Learning and a Development perspective and crucially, it is to be able to articulate and argue for these; it is to have the PR and Internal Comms skills that ensures the organisation has good, clear communications to define a way for getting through that Gap. It is to hold the lack of ego to require the Big Recognition, but enough ego to know just how good you are in the face of constant questioning (And friends. You need friends internally and externally…but I’d argue that’s a fact of organisational life irrespective of which function you hang out in..)

My trope is that change happens in conversation – It’s part of what I truly came to understand through working with Ashridge – You’ll hear me say that a lot when you work with me.  This being the case, OD practitioners can’t control or predict every single conversation or outcome in an organisation – but they can set the parameters around that Gap and set good environments for conversations to happen ( even if the conversations are tough or unpleasant). They can understand the importance and significance of dialogue. They understand the importance of giving people time to process, contribute and reflect on what is happening around and to them

In this line of work, you dance in a whole world of don’t knows – you can make assertions that some stuff is likely, try to write the algarithm , ponder on the bell curve and  take calculated action, knowing that certain outcomes will mostly hold to be true… and then find yourself in a face-palm moment when the person who is One Down From God upsets it all at the staff meeting where she/he makes a snarky remark.

What am I for?  I’m for good, honest conversations about what is necessary and possible in organisations.

I’m for bringing practitioners together to have the sorts of dialogue and conversations that help us define and work in that damned lovely gap.

and I’m all for working to brighten up the grey.

The first Scottish L&D Connect Unconference will run on 20th February in Central Edinburgh. 


View the original article here

Ignorance is NOT bliss!

Before you point out the obvious, I knooooow that I don’t work in the education sector… but on this occasion I think that it really is a worthwhile investment of time to take a closer look at a 2009 OFSTED report.

Essentially the OFSTED report finds that there is a greater online risk to individuals whose schools use ‘locked down systems’ than for those students whose schools allow them but alongside the provision of education surrounding their safe use.

But let’s be honest here, the students will be using these sites & tools from their own devices be it mobile or home based regardless or whether they are blocked in schools or not, so the risk is still as prevalent despite the school blocking the site. All the school has done is prevent a risk arising from use of their machines.

Alternatively, if the school provides education around safe practice of the tool, then that education stands the student in good stead regardless of the device or location that the student is accessing it from. In addition the school has a whole new resource available at its finger tips, whilst also providing students the opportunity to become introduced to, develop and extend their digital literacies.

Now if you recall at the beginning of this blog post I acknowledged that I didn’t work in the education sector, but I do work in a sector that relies upon educational activities (let’s be honest, which sector doesn’t?), so this report held particular interest for me, particularly when I read it like this…

Essentially the OFSTED report common sense finds that there is a greater online risk to individuals employees whose schools employers block websites than for those students employees whose schools employers allow them but alongside the provision of education surrounding their safe use.

But let’s be honest here, the students employees will be using these sites & tools from their own devices be it mobile or home based regardless or whether they are blocked in schools in organisations or not, so the risk is still as prevalent despite the school employer blocking the site. All the school employer has done is prevent a risk arising from use of their machines.

Alternatively, if the school organisation provides education around safe practice of the tool, then that education stands the student employee in good stead regardless of the device or location that the student employee is accessing it from. In addition the school employer has a whole new resource available at its finger tips, whilst also providing students employees the opportunity to become introduced to, develop and extend their digital literacies.

I’ve lost count of the amount of times somebody has told me that “Industry should be leading education” (normally quoted when I reference how far many educational establishments are ahead in terms of using learning technologies when compared to many typical employers), however on this occasion let’s just take a leaf (or several) out of the OFSTED report and let’s start recognising that our employees are just as capable of leaking commercially sensitive or security restricted material from ‘open’ systems, so why not start unblocking these sites, but couple it with some guidance and support on how to use them safely.

What do you think?

Ramblings of a mad man, or am I on to something?

Do your organisations block sites on these sorts of grounds? If so, why not suggest an initiative involving an education programme around some of the sites and see if the powers that be, buy into it?

Let me know how you get on…


View the original article here

Jumping on the bandwagon. My predictions for 2013…

broken-crystal-ball

As the end of a year approaches it’s time for the blogging fraternity to turn to the tried and tested ‘Top ‘this that and the other’ of 2012? and ‘My predictions for 2013? blog posts.

Far from me to turn down the opportunity to poke a little fun, here are my 2013 predictions / absolute cast iron guarantees…

My Twitter stream will continue to be bombarded with Instagrammed photos of hot beverages and food. Fortunately I use Tweetbot which allows me to permanently block hashtags. Unfortunately hardly anybody tags their #instagram photos.We will see a new word being made up within the L&D fraternity.Certain bloggers will still rant on about ‘killer apps / platform / piece of hardware. Why can’t things just be ‘good’, ‘effective’, ‘worth having’?Any podcast with ‘week’ or ‘weekly’ in the title is unlikely to ever be that, beyond its 5th episode.I will unsuccessfully use facts, data and research against gut feelings and anecdotes.2013 will be the year of mobile. Again.Apple will release an ever-so-slight modification of a product. Tech bloggers will work themselves up into a crotch-twitching, salivating frenzy reporting….. erm…. on the ever-so-slight modification.We’ll continue to have a L&D wide survey released approximately every 4 daysMany vendors will continue to ignore the native functionality of mobile devices whilst blowing their trumpets about how they are ‘leading’ in the mlearning world.A ‘free to use’ service will change its Terms and Conditions. Users will form baying mobs and burning torches will be seen.Certain ‘thought leaders’ in our field will use ever more bizarre diagrams to explore their concepts. It’s cos they’re clever see….

I’ll see you in 2013…

… no doubt saying ‘I told you so‘

;-)


View the original article here

My first book review…

I’ve always said to myself that I would never write a book review, until the day that I had pored in the (no doubt) significant effort that it would take write a book myself. A sort of ‘who am I to criticise‘ perspective.

That was until this weekend; allow me to explain.

I have been looking for a non-fiction, work-related book to read for some time, to break up the months of fiction reading I have been doing. I started to gravitate towards ‘Designing mlearning‘ by Clark Quinn, however I was out off by one of the 1-star rating comments that had been made. (I tweeted about this experience and since then the book has received 2 x positive reviews). Given that the book was quite expensive for a self-purchase (even on Kindle), I decided to look for something else….

Fortunately for me I popped into work the next day (it was a weekend) and lo-and-behold, it was sitting on our library bookshelf – Result!!

I’ve only got 2-3 chapters into the book, however I have decided to stop reading and start again.

Why?

Well because Clark has very cleverly asked a small number of questions at the end of each chapter, which I think is a great way of providing a period of self-reflection and ‘action planning’ for the reader. So great an idea in fact, that my plan is to write a blog post after each chapter in which I will briefly explain what the chapter covered, but more importantly I’ll answer the very questions (where possible) that Clark asks and will then turn the tables on you ‘Dear Reader’ and ask them of you..

…. stay tuned for Chapter 1.


View the original article here

Podcast #22: I have no idea where this podcast is heading…

Craig is joined by Zak Mensah for an impromptu chat about meeting people on Twitter, the similarities and differences between the education sector and corporates, the pros and cons of prefixing ‘learning’ with a range of letters, weelearning, ‘mobile’ and just about anything else that comes to mind!

Listening time: 31 mins

Subscribe to the podcast in mp3 format: I’ve no idea where this podcast is heading…

Subscribe to the podcast in iTunes.

Shownotes

Music Source.


View the original article here

Sunday, April 6, 2014

Podcast #16: Getting Beyond Bullet Points ‘live’

If you’ve not already read my previous blog posts ‘Getting Beyond Bullet Points (visuals only)’, ‘Getting Beyond Bullet Points (with audio), Bringing in the BackChannel and The Learners Voice then I’d strongly suggest having a read of them before you read any more of this post.

Why?

Well for 2 reasons really:

1. The earlier posts will provide you with the context behind this post.

2. You will notice in the the earlier posts I suggest that whilst a modern, bullet-point free, visually rich presentation is certainly very engaging and less cognitively challenging for any learners, this approach certainly falls down when you distribute the slides on their own after the event.

Essentially all the learner is left with is a collection of pretty slides, which without the context that your narrative provides may fall short of it’s intended purpose. I mentioned that an audio recording of your ‘live’ presentation can be coupled with your slides to provide that important narrative, possibly utilising Slideshare to synchronise the various elements.

The second of this series of posts coupled visuals with a ‘non-live’ audio recording. The benefit of this was that I could keep the duration fairly short, improve the quality of the recording and stick to the ‘script’ – Of course, that also meant that any questions that were asked during the live session are lost to the learner and that any interesting digressions are not included.

To illustrate this point the audio recording below was recorded live at my LSG session. The audio was taken from my lapel mic, into the audio mixing desk and then directly into my Zoom mp3 recorder.

(listening time 59 mins)

Subscribe to the podcast in iTunes

Upon reflection, I’m not sure that I would ever use this type of audio as a learning resource. I feel that the lulls throughout the recording (when the attendees were undertaking group work) would be off-putting to a listener and only serve to make the recording longer, although of course those silences could be edited out.

I also feel that the duration of a ‘live’ recording would be naturally longer than a ‘clinical’ scripted recording, again I feel that the shorter the resource, the more likelihood of a learner accessing it.

But what do you think, would you rather listen to the live, uncut, raw recording?

Would you prefer the scripted, shorter version?

Or would you actually prefer to have both resources made available so that you can make your own choice?

Don’t forget, this is Part 5 in a series of posts surrounding my LSG11UK session.

Part 1 – Getting Beyond Bullet Points with visuals only

Part 2 – Getting Beyond Bullet Points with visual and audio

Part 3 – Bringing in the backchannel

Part 4 – The Learners Voice

Part 5 – Getting Beyond Bullet Points live recorded podcast

Part 6 – Tools and resources


View the original article here

WANTED: Blogging Discipline

image

I get the benefits of blogging…

I get that it enhances the learning experience by providing an environment in which to reflect…

I get that it provides others with an opportunity to learn from me, as I do on many occasions from them…

I get that it is a wonderful networking opportunity…

I get all of this and yet, despite the promises I made myself to blog on a fortnightly basis (as a minimum) I have failed to do this!

Is it down to a lack of time?

No! I spend a significant amount of time online, idly browsing my life away so I can’t use ‘lack of time’ as an excuse.

Is it down to being paranoid over my digital footprint?

No! I regularly Tweet, post vids to YouTube, send photos to Picassa & Flikr so I can’t huddle under that paranoid blanket.

Is it down to a lack of content?

Hmmm, probably not. I’m heavily involved in L&D on a daily basis, I work in a challenging environment, I’m starting to get more and more involved in Learning Technologies so I feel I’ve got a lot to Blog about (whether anybody wants to read it, is another matter!)

Is it down to a lack of personal discipline?

Probably! I just can’t get myself into a routine to push this content out. I’ve got the time, I’ve got the content, I’ve got the skillset so I’m turning to you

Dear Reader… if you are a regular blogger, how do you manage it, how do you discipline yourself to put fingers to keyboard and push your valuable content out?

Please leave any and all suggestions below and I hope you’ll shortly see an improvement in my Blogging activity.


View the original article here

Ignorance is NOT bliss!

Before you point out the obvious, I knooooow that I don’t work in the education sector… but on this occasion I think that it really is a worthwhile investment of time to take a closer look at a 2009 OFSTED report.

Essentially the OFSTED report finds that there is a greater online risk to individuals whose schools use ‘locked down systems’ than for those students whose schools allow them but alongside the provision of education surrounding their safe use.

But let’s be honest here, the students will be using these sites & tools from their own devices be it mobile or home based regardless or whether they are blocked in schools or not, so the risk is still as prevalent despite the school blocking the site. All the school has done is prevent a risk arising from use of their machines.

Alternatively, if the school provides education around safe practice of the tool, then that education stands the student in good stead regardless of the device or location that the student is accessing it from. In addition the school has a whole new resource available at its finger tips, whilst also providing students the opportunity to become introduced to, develop and extend their digital literacies.

Now if you recall at the beginning of this blog post I acknowledged that I didn’t work in the education sector, but I do work in a sector that relies upon educational activities (let’s be honest, which sector doesn’t?), so this report held particular interest for me, particularly when I read it like this…

Essentially the OFSTED report common sense finds that there is a greater online risk to individuals employees whose schools employers block websites than for those students employees whose schools employers allow them but alongside the provision of education surrounding their safe use.

But let’s be honest here, the students employees will be using these sites & tools from their own devices be it mobile or home based regardless or whether they are blocked in schools in organisations or not, so the risk is still as prevalent despite the school employer blocking the site. All the school employer has done is prevent a risk arising from use of their machines.

Alternatively, if the school organisation provides education around safe practice of the tool, then that education stands the student employee in good stead regardless of the device or location that the student employee is accessing it from. In addition the school employer has a whole new resource available at its finger tips, whilst also providing students employees the opportunity to become introduced to, develop and extend their digital literacies.

I’ve lost count of the amount of times somebody has told me that “Industry should be leading education” (normally quoted when I reference how far many educational establishments are ahead in terms of using learning technologies when compared to many typical employers), however on this occasion let’s just take a leaf (or several) out of the OFSTED report and let’s start recognising that our employees are just as capable of leaking commercially sensitive or security restricted material from ‘open’ systems, so why not start unblocking these sites, but couple it with some guidance and support on how to use them safely.

What do you think?

Ramblings of a mad man, or am I on to something?

Do your organisations block sites on these sorts of grounds? If so, why not suggest an initiative involving an education programme around some of the sites and see if the powers that be, buy into it?

Let me know how you get on…


View the original article here

Podcast #17: Bill Gates is calling!

I recently asked the good folks of Twitter this…

Help please! Pls send 1 tweet with any of the many eLearning methods that immediately spring to your mind. Pls RT

22 people responded and their suggestions formed this Wordle

As expected the usual suspects were mentioned numerous times, however simulations and games based activities were only mentioned by 1 person, so I thought I would have a chat with Chris Brannigan from Thinking Worlds about the possible reasons that for many people ‘simulations’ and ‘immersive environments’ don’t figure when it comes to suggesting elearning methods and how a new FREE authoring platform may be the ‘break in’ to the simulation world that many people are looking for.

Download podcast in mp3 format: Bill Gates is calling!

Subscribe to the podcast in iTunes.

Shownotes

Music Source.


View the original article here

Get your foot in the door – Salary Calculator

As many of you will know I’ve been job hunting over the past few months as a result of losing my job in mid-July. There are many challenges with job hunting one of which is figuring out what each salary will actually provide in terms of ‘take home’ pay.

That’s why I was very pleased to discover the app below. It allows you to enter a monetary figure, choose whether it’s an annual, monthly, daily or even hourly figure and then provides you with a ‘take home’ figure taking into account the usual deductibles, you can even input any pension % deductible and it will take that into account.

Screenshot from iPhone of salary calculator app We can dream eh?

If you suspect that people within your organisation would find this of benefit then you’ve got a wonderful opportunity to ‘get your foot in the door‘ and prove the worth of performance support via mobile devices.

Why not take a look at these apps and consider whether you might want to direct your colleagues towards them.

iOS app (iPhone) – £FREE (I’m personally using this app)

Android app – £FREE (I haven’t used this app myself, but its features very closely resemble the iOS app I use)

Inevitably there will be some people who do not have a mobile device and will bemoan the fact that you are offering their colleagues who do have a mobile device something that they themselves are unable to benefit from – don’t let this put you off.

Simply tell them to carry on using whatever tool or process they have always used – simples!!!

And you know what? Even if people don’t opt for these apps, you may have just sewn the seeds for them to look for an alternative….

Good luck and let me know how you get on

The blog post that started it all


View the original article here

Now I wasn't expecting that!!

Many of you will know that I didn’t really take my first formal foray into Learning Technologies until 10 months ago at the Learning Technologies conference. Since then I have taken what I consider to be an active role in pursuing current and emerging technologies and using them as part of my own Personal Learning Network to (if I may say so myself) some success.

Over the past 10 months I have become an active Twitter user which has led me to connect with some wonderful people, allowed me to attend some great workshops and has allowed me to work with some great organisations. I have created my own Blog and am truly benefiting from the reflection that this provides me, I have set up my own Delicious, Flickr, Slideshare and YouTube accounts. I have also started to introduce the concept of Social Media and Learning Technologies to my organisation. But I had never for a moment, not one moment expected that my lowly activities would warrant anybodys attention.

How wrong I was…

.. During the summer I was speaking with the wonderful @juliewedgwood who suggested that the story of my ‘first 12 months with Learning Technologies’ might be a story that others would be interested in, that might convince others that you don’t have to have lengthy experience in this field to implement these tools and start to benefit from them and suggested that I speak to @DonaldHTaylor on the subject.

And so it came to pass that 2 emails, 1 face-to-face meeting and a phone call later and I am really chuffed (and proud) to announce that I have been asked to speak at the Learning Technologies Conference 2011 on the subject of ‘Getting started with learning technologies‘

If you’d like to find out how a real novice has gone about using these technologies then why  not register to attend the Learning Technologies Conference 2011?

book now


View the original article here

Saturday, April 5, 2014

A word of warning, be careful…

… as to what media you use if you are ever asked to produce a festive tip for the eLearning networks 24 tips advent calendar

Why a warning?

Well, because you might just be asked to facilitate a session on it at a future eLN event!!

Joking aside, I was privileged to be asked by Rob Hubbbard to co-facilitate the recent eLN event How to produce rich media learning materials. This was something of a departure for an eLN event as it was planned to be very ‘hands on’, so it was great to be asked to be a part of it.

Each of the speakers had been asked to promote their individual topic areas for 20 minutes. Not to delve into the technicalities and intricacies of each method, but to prick the interest of the attendees so that would be sufficiently enthused prior to the practical session in the afternoon. (that was the plan!)

Here’s what the guys had to offer…

#eln

Exploring the elements of online communication – Clive Shepherd

Clive got us off to a great start by asking each table of delegates to consider a different media element; text, images, audio, animation, video and to suggest the pro’s and con’s of each. This was a fairly simple exercise, however he then asked us to consider which of the ‘other’ types of media would/wouldn’t work it and why. This stimulated a great deal of debate around the ‘mixing’ of media types.

Why not give this simple exercise a go yourself?

Writing for audio  – so that it works – Tony Frascina

Tony conducted a great interactive exercise which involved each us all reviewing a small number of simple slides containing text and an image. As each of these slides were playing there was an accompanying audio track. The content within that audio track varied slightly for each slide ranging from being very similar to incredibly in-depth.

Tony then asked us all to answer some paper based questions relating to the content that we had seen/read. I would like to say that I had taken a keener interest in this exercise as it would have been interesting to focus 100% on it, however as I was due to speak next I’m afraid that I was a little ‘distracted’!

UPDATE – Fortunately Stephanie Dedhar has done a great job of reviewing this session.

If a picture paints a 1000 words, how many does a moving, talking picture paint? – Craig Taylor

I was quite pleased that I was asked to speak on this subject as the very nature of screencasting meant that I could use screencasts themselves to deliver the content.

Simples!

I chose to use Prezi as the vehicle to deliver the material. I had used Prezi in the (distant) past and hadn’t been too enthralled by its functionality, but I was pleased to discover that they appear to have made several welcome updates to the service. I’m still hoping that they will figure out a way to have accompanying audio, in the same ilk of PowerPoint and Slideshare and that they can come up with a way to use a remote presenter, so that I am not tied to my laptop whilst presenting. It is that lack of audio track which persuaded me to record my session and release it in  a future blog post podcast.

Video editing - James Stoneley and Solomon Rogers

James and Solomon rounded the morning off with an overview of recording video and editing. The feeling from some people on my table and via the backchannel was that it would have been preferable to show examples of how video could be used for learning purposes with ‘lower end’ equipment i.e. Flip cameras/smartphones etc. From a personal perspective I was happy with what was delivered BUT I do have an understanding as to how video can be used in a learning context.

After lunch was the point at which the eLN entered new ground by providing an afternoon of experiential learning by allowing attendees to practice making screencasts and recording/editing videos. From the 2 groups that I worked with this ‘hands on’ approach was warmly received and provided a fantastic opportunity to apply the theory in the real world (isn’t this what we keep saying our learners should be doing?)

Bearing in mind that they only had 30 minutes to discuss the subject, download software, create the media, edit, publish and that the purpose wasn’t to create a ‘real-time’ screencast, here is a sample of what they produced:

All in all, a really useful event, the format of which I hope the eLN repeats in the future.

A big Thank You to Mark Jones for coming up with concept of this event and for facilitating the entire day.


View the original article here

My #COLF L3 Assignment

As mentioned in a previous post, myself and the L&D team in which I work are undertaking the COLF programme.

Upon completion of each of the 9 lessons/workshops there is an assignment to undertake as well as some additional reading.

Here’s my third assignment:

Does your organization already use Web Conferencing? If so, write a 100-word report onwhat it uses it for.

My organisation presently uses web conferencing and virtual classrooms, however this is to a very limited degree and the efficacy of these activities may be being reduced due to a lack of knowledge from the host/facilitator as to how to conduct traditionally ‘face-to-face’ activities in an online environment.

Within my organisations, I have seen examples of ‘telepresence’ meetings taking place and virtual classrooms being facilitated for some of our globally distributed personnel. I have also personally used and heard examples of people using their personal/work provided mobile devices to use tools such as Skype, G+ Hangouts and Facetime to enhance participation and collaboration.

Do you think it could use it for other parts of the organization?

I am struggling to think of areas of my organisation that would not benefit from utilising webinars/web conferencing/virtual classrooms etc.

Here’s a list of potential opportunities for use:

Conduct a monthly ‘clinic’ for the ‘Top 5' reported issues to the IT HelpdeskConduct traditional meetings (perhaps I should lead the way with this with our monthly L&D meeting)Systems training ahead of and during the early days of a new system launchExplain products and services to potential/current clientsAs a way of helping people transfer previous learning activities (regardless of method/media) to peoples workplaces i.e. as a way of connecting people to share their ‘what’s worked and what hasn’t’ storiesAs a method of conveying the ‘why’ / ‘theory’ behind a subject that may require a future physical aspect to it. This approach would allow people to reflect upon the WIIFM prior to engaging in the face-to-face aspect

I’ve no doubt that there is a plethora of other ways for my organisation to maximise this approach, but at the moment the list is above is where I can see immediate benefit.

What others can you think of?

Image source


View the original article here

My review of #LearningLive 2013 Day 1

As mentioned in a previous blog post, I’m participating in Learning Live 2013. Whilst I was directly involved as a speaker on Day 2, I also attended as a participant throughout the 2 day event.

Here are my key takeaways from Day 1

Presented by Nigel Harrison

Nigel will share his experience of what is need to successfully adopt Performance Consulting in your organisation.
Nigel looks at the inherent pay-offs in our organisations for doing things the way we always have and the power of the “conspiracy of convenience”.
After a brief re-cap on “What is the performance consulting approach?” Nigel will give two examples of:
doing it the old way
doing it the new way
He will share a blue print for turning some of your learning professional into performance consultants:
A common consulting process
The skills they will need to develop
The organisational obstacles the will encounter
Finally he will investigate how to build the influence and credibility of your team and countering internal power and manipulation. Nigel will also share extracts from his new book “How to deal with power and influence by Performance Consulting”.

My key content take-away

Don’t take orders. The ‘order’ is a clue that there is an underlying ‘need’ – ask questions to identify that need.

Step 1 – The contract (repeat back EXACTLY what they say to you)
Step 2 – Who is involved?
Step 3 – What are they doing now?
Step 4 – What do you want them to do?
Step 5 – What is the value of the gap? (Talk in facts, figures, data, KPIs etc about what the ‘gap’ is ‘costing’ them / the business)
Step 6 – ID causes and potential solutions. (A single solution rarely, if ever works)
Step 7 – Action plan

Draw a picture/diagram whilst talking with the client, help them/you to see what the problem is / isn’t.

Presented by Fiona Quigley & Dr Maureen Murphy

This session will draw on a number of recent case studies of how we created digital stories that capture healthcare experiences, oral histories and workplace insights. We will look at what makes a good story, the impact stories can have and address some of the barriers we had to overcome – including people’s reluctance to tell stories and the technical process of gathering, recording and editing the stories.
The components of a good story
Different ways in which you can capture stories
How to build strategies to address barriers to designing and capturing stories
How to integrate stories in different parts of your organisation for workplace performance improvement.

My key content take-away

Stories exist all around us everyday. We may not often recognise that they are.

Storytelling is being done very well at the moment by marketing. As I’ve said before L&D can learnt a lot from marketing, perhaps storytelling is something else that we can learn from them.

Build trust with the storyteller by not tampering with their story.

Are you telling a story or a narrative?

‘Story arcs’ allow you to knit ‘stand alone’ stories into an overall story.

Very few people can tell an effective story ‘first time’. Consider providing structured questions to the person telling the story.


View the original article here

Using Social Media for Learning

I had been hoping to gather a number of key stakeholders within my organisation to pitch to them in relation to the use of Social Media Technologies for both knowledge management and learning, however the first available date to gather them all together for the 2-3 hours that I needed was the 04th January 2011!!!

A great suggestion was made to me that I actually deliver some of my ‘pitch’ using the very media tools that I was hoping to gather support for in bringing to my organisation. The negative aspects of social media unfortunately grab the headlines more so than the positive effects, therefore it was my intention to bring to their attention the positive aspects of using Social Media Technologies. I was intending to use a wide-ranging number of tools including the very Blog you are reading now, You Tube, Twitter, Delicious, a ‘members only’ social-networking site and Facebook, however a number of those tools are blocked by our IT security policy so I was unable to fully demonstrate their effectiveness (I think they call that a vicious circle!) To begin with I intended to show them a short film entitled Social Media Revolution 2

[youtube=http://www.youtube.com/watch?v=lFZ0z5Fm-Ng]

I have recently seen Peter Butler (Head of Learning at BT) speak extremely passionately on their internal use of a Knowledge Management platform which they have christened ‘Dare2Share’. The footage below, shows a great examples of how a collaborative platform has benefited BT.

[youtube=http://www.youtube.com/watch?v=gtVYkEdGtfo]

The image you can see below is actually a PowerPoint slideshow that I have inserted into a tool called ‘SlideShare’. This tool then allows me to embed the show inside a webpage, as you can see below. This slideshow is only 11 slides long and will go some way towards demonstrating the change in mindset in terms of using social media tools for learning that there is that there has been within the wider global population and the potential ‘disconnect’ that we may be guilty of causing amongst future employees.

[slideshare id=4339355&doc=usingsocialmediaforlearning-100528023309-phpapp01]

During the above SlideShare I mentioned a social bookmarking site called ‘Delicious’ and promised visibility of my Delicious bookmark account, here it is, please feel free to click on any of the links and see what I have been researching. Imagine the power of this type of application within a Project Team who are all collaborating and undertaking research towards a common goal… The first two clips that I showed above were from YouTube, however as you could see these were created by other people/organisations. The clip below was created by me and uploaded to YouTube. I created this footage in order to update our e-learning authors on some pending changes to our e-learning authoring software. To type the update within an email would have been time-consuming (and probably quite boring to read!) however by talking to people in a ‘virtual’ manner, I believe it bridged the gap between numerous face-to-face meetings and a dry email – the feedback received by the recipients was very encouraging. Imagine that this footage was of a technician disconnecting ‘Valve A’ from ‘Pump B’… what a great Knowledge Management tool! Obviously the content shouldn’t sit in the public domain i.e. YouTube, but would need to be more secure. In essence our own organisations version of BTs Dare2Share model.

[youtube=http://www.youtube.com/watch?v=FVfOp2CxFI0]


View the original article here

Unfortunately in my world…

…. a significant number of the technologies mentioned in the recent blog post ‘Tools to look out for in 2011‘ are already dead in the water; allow me explain why.

For those of you who know me, you’ll know that I am more than keen to try out both current and emerging technologies to see how they can enhance and enrich the learning experience not only for myself, but also the learners within my organisation.

My struggle over the past 12 months (again, this is ‘old’ news for those who know me) to utilise these technologies within my workplace has left with me something of a pessimistic and admittedly perhaps a defeatist attitude.

It is with a slightly ‘brow beaten’ resignation that I thought I would add my own little perspective on the fantastic blog post that was brought to my attention via a tweet from @ColinSteed

Unusually for me I am going to ‘lift’ the original blog post in its entirety, however the original post can be found here and very worthy of a read in its own right. My comments are shown in red italics.

Artificial as the year’s end might be, I can’t help but look back in amazement at the technology trends and changes we’ve seen and speculate about how we will learn and enable learning experiences in 2011.

Some of this year’s technology trends are based on disruptive innovation while others are based on changes in outlook and awareness. Here are my observations. Please add yours in the Comments section below. (see source website)

There are more than 550 million people on Facebook and 65 million daily tweets on Twitter. Opportunities for learning through social media technologies abound and should grow ever stronger in the coming years. As a growing number of people look outside their training departments to meet their professional learning needs via social media, new services will most likely emerge to meet the greater demand.

For example, learning professionals currently use Twitter, LinkedIn, Facebook and other services to share links and posts throughout the day and night. Online learning-related chats and discussions engage people from around the world, shrinking the geographical and cultural distances between us.

We’re bound to see new services that integrate across all of our devices to improve online collaboration, sharing and discussion, and ones that help people form smaller, more intimate digital and location-based communities.

This year proved to be one of great debate surrounding the future and necessity of the Learning Management System. Much of it boils down to whether employee learning should be controlled and tracked, particularly when much of workplace learning occurs through informal channels.

Although most organizations aren’t throwing away their expensive systems any time soon—particularly those in highly regulated industries—the debate does seem to have placed a crack in the armor.

At the very least, there seems to be a growing awareness among learning professionals that non-structured learning can be valuable, that alternative approaches to learning don’t require tracking and that social media technologies just might have a purpose in the workplace. As a result, some LMS platforms are transforming into a broader model, where structured learning is just one part of a larger learning community that enables collaboration, knowledge sharing, and social networking. - Unfortunately for most parties involved we ‘kind of’ have an LMS, I say unfortunately because it is a SAP based solution. For those of you who have experience of the SAP LMS, perhaps you would like to leave your own description of the system in the comments box at the bottom of this page for the uninitiated! Add into the equation that we have ‘chosen’ to switch self-service off and you kind of get the idea as to where we are with LMS.

The ubiquitous presence of video in our connected lives got a serious boost from super-portable pocket video technology this year. Started by the Flip and now with many impressive competitors, these small, convenient recorders produce HD video, enable easy uploading to YouTube and other sharing sites, and run for under $200 US.

More than ever before, amateur videographers are teaching, demonstrating and sharing their knowledge and expertise. With 2 billion videos viewed daily on YouTube, this service has become the second largest search engine in the world.

The demand for video is sure to bring about new online services that enhance how videos are integrated into our world for just-in-time, informal learning. According to Ravit Lichtenberg from Ustrategy.com, “In the coming year, gaps in our video experience will be filled with the integration of filtering, tagging, editing and locating tools into each and every video feed.” Sounds good to me. – Bit more of a success story here. During my recent internal move within my organisation I recorded some ‘talking head’ footage of myself describing some of the projects that my successor would be taking over, ‘loose ends’, along with a general overview of the L&D function. We have also linked some of our rapid elearning modules to a couple of YouTube videos. Unfortunately, I think the Innovation Prevention Department are onto my trail…. (so that’s probably the next site to be blocked then)

Due to improved infrastructure, slick mobile operating systems and smartphone market penetration, we seemed to hit a tipping point of readiness for mobile content this year. From mini-courses to collaboration to performance support, mobile learning could go mainstream in the near future.

In terms of converting legacy courses, it will mean streamlining everything—paring down over-sized multimedia elements as well as implementing a ‘less is more’ philosophy. In terms of new development, designers will have to manage the limitations of a smaller screen and decreased memory capacity. When mobile learning hits critical mass, people of all ages and occupations will reap the benefits. – “there are incredibly strict controls over cameras in my organisation. – Whilst employees are allowed (at the moment) to carry their own personal phones with them, there is little chance of the forthcoming site-wide handset upgrade being to a handset that would lend itself to mobile learning. This is backed up by the Blackberries that are issued to certain people having their cameras disabled!

Although you may resent the fact that Apple won’t support Flash (yet, that is), you have to admit that the iPad continues to push the world of interactive content. The combination of a gestural interface with fine aesthetics, convenience and portability appears to be a game changer. New interactive books and magazines as well as educational and social apps are breaking ground.

But even though the iPad has sold well in the consumer and academic markets, its ability to penetrate into the workforce remains to be seen. Other tablet makers plan to support Flash and considering that over 70 percent of today’s online video uses the Flash format, we may be more likely to see alternate tablet technologies invading the workplace in the future. Note: Adobe Flash CS5 can convert .swf files into HTML-5 for some level of compatibility with the iPad. - I quote - “we don’t support Apple products”, “if there is a camera in it (or going to be) then forget it”, ” we don’t (and will never) have Wi-Fi on site”

To find out about the latest learning trends in the virtual sphere, I contacted expert Karl Kapp, author of Learning in 3D and professor at  Bloomsberg University. Dr. Kapp sees 3D Virtual Worlds headed in three directions in 2011.

“One, I see an increase in 3D Virtual World software being used to replace 2D PowerPoint-based virtual meetings. People loose focus quickly in 2D meetings staring at slides on the screen with a disembodied voice. So more companies are adopting 3D virtual worlds—where the environments look like conference rooms or offices—to avoid the mind numbing presentations. This is basically a replacement strategy of virtual worlds.

The second, and I think more interesting, is the use of 3D virtual worlds as enterprise-wide portals. In this trend, I see a 3D virtual world as a place of entry, when a person goes to work (virtually or drives somewhere and logs on). The person can then access social media tools, documents and other applications all from within the integrated 3D platform. This trend is fascinating in that 3D virtual worlds are creating an entirely new interface between employees and the systems they use at work.

The third trend is using 3D virtual worlds as multi-learner simulations. So instead of one person participating in a simulation, multiple people can participate and work together while learning the facts, knowledge and procedures required to collaborate. This is being used primarily with first responders and medical applications.” - “our network struggles as it is, never mind trying to engage in Virtual Worlds”

Gary Woodill, Ed.D., a Senior Research Analyst at Brandon Hall Research and author of The Mobile Learning Edge, was kind enough to contribute his perspective on the trends affecting Augmented Reality related to mobile learning.

According to Dr. Woodlill, “Augmented Reality (AR) is one of the most disruptive applications for mobile learners. It is an example of location-based services, where information is provided to you based on your location, and even the direction that your phone camera is facing. With that information, your smartphone can supply additional textual information about what you are looking at, or can blend computer generated objects with the video or still image on your screen.

AR can also supply clues and problems to you through your smartphone based on your location, allowing for both training applications and learning games while on the move. For example, there are AR applications that can add historical objects to the picture of your surroundings as you move through a town, giving you a richer sense of the historical significance of an area.  Another AR application tells you the tenants of a building as you point your camera in its direction.

Because mobile learning is showing raid growth, and because Augmented Reality is one of its most compelling uses, look for rapid growth in the next five years in learning applications that use augmented reality concepts.” - ” we don’t (and probably never will) allow Smartphones/portable devices to be fully enabled amongst the entire workforce”

According to Technorati, the blog count reached 70 million last year. Even though a quarter of them are most likely bot-created spam blogs, the quantity of content ‘in the cloud’ is still staggering. Blogs give everyone a voice to communicate, teach, spout opinions, learn and network. And with RSS technology, blog posts are quickly pushed to subscribers for easy access.

Although blogging has always had hints of social sharing, this is more evident than ever before. Jon Sobel, of Blog Critics notes that, “Bloggers’ use of and engagement with various social media tools is expanding, and the lines between blogs, micro-blogs, and social networks are disappearing. As the blogosphere converges with social media, sharing of blog posts is increasingly done through social networks.” With this much information available through so many forms, blogging should continue to prove a worthy medium for teaching, discussion and learning. - We don’t have any internal platform to host these Blogs, even our intranet is so functionality-free that it prevents us from doing so. Given the natural caution surrounding the nature of our Industry, any blogging platform would need to sit within our firewall, which would mean involving the Innovation Prevention Department……..

The digital book publishing revolution is thriving as a result of improved electronic readers, the introduction of the iPad, the open ePub format, and a growing popularity of downloadable books in .pdf format sold by authors. With the advent of ‘always on’ devices, eBooks present one more path for learning and content distribution.

In the future, forward thinking training organizations will provide their print materials in downloadable formats for employees to study or reference as needed. And as more digital readers become Internet-ready, books will hyperlink to other sources of information, providing a richer reading experience. - Hmmmm, this looks promising, although  Amazon’s ‘licensing’ surrounding their Kindle edition appears to make this a ‘non-starter’ for use as a shared resource i.e. amongst multiple users.

QR Code is a type of barcode that can be read by QR scanners and mobile phones with cameras, using a QR reader app. Capable of  holding text, data and URLs, QR codes have a greater capacity than the old fashioned 10-digit barcode because they’re two-dimensional. Okay, these weren’t a booming trend in 2010, but we’ll probably see more of them in the future.

Librarians and educators have found inventive uses for bar codes you might find inspiring. For example, QR codes containing a hyperlink have been placed on shelves in libraries. The code links to additional information about a related subject. In her blog, Instructional Design Fusions, Diane Rees writes about ways to use QR codes to explore stories in non-traditional locations to enhance educational activities. - “Erm…. dont QR codes need a camera to read them? (see various references to cameras above)


View the original article here

Friday, April 4, 2014

I got it wrong….. Or did I?

I recent attended the eLearning Network event ’10 things every learning designer should know’ and whilst the event gave me a few ideas to mull over, what really had an impact on me was a chance conversation that I had during the mid-morning break, which if I’m being honest, shocked me a little and distracted me for the rest of the day.

Allow me to explain…

During the first session of the day Bryan Hopkins from UNHCR made a general reference to the fact that “people can’t possibly be learning effectively if they are tapping away on mobile devices“(paraphrased). This led to a few giggles on my table, as at that very moment I was tapping away on my iPad.

iPad

During the mid-morning break I made reference back to that incident and drew a parallel to a meeting I was in during the early Summer where everybody was taking notes, however I was the only one taking them on an iPad, whereas everybody else was taking them with pen and paper. The meeting organiser actually stopped after 10 mins and asked what I was doing; when I told (and showed) them what I was doing, they still admitted that the fact I was on a mobile device made them feel uncomfortable.

Pen and Notebook

Now I had expected the people I was regaling this tale to over a cuppa to be sympathetic to my situation however I was wrong!

Instead 3 of the 4 people indicated that it would also put them off and make them question whether or not I was truly paying attention during the meeting and whether I was genuinely taking notes. We threw this around for a couple of minutes with me even pulling the old “who’s to say I’m paying attention/taking genuine notes, just because I’m using a pen and paper” but even this didn’t sway them.

I quickly popped smoke and withdrew back to the safety of the main area and discussed this back at my groups table, where, you may be surprised (or maybe not) to discover that the majority of those people also expressed doubt/concern/worry/frustration etc over people using mobile devices to take notes during learning events, meetings etc.

Had I been in any other environment than the one I was in yesterday I probably wouldn’t have been overly surprised….

… But this was an eLearning Network event!!!!

Surely eLN members would ‘get’ the advantages of using technology to aid productivity even if it wasn’t in an overtly ‘learning’ context, wouldn’t they?

And that’s what led me to this particular blog title, because it appears I was wrong.

Or was I?

Is it reasonable to expect us and our learners to use technology to aid our/their productivity in areas and in situations that have traditionally used pen and paper?

Should we maintain traditional practices for meetings but attempt to push forward with new practices when the output has an overt ‘learning’ tag attached to it?

Do you use technology to aid your personal productivity or not?

Are you encouraging/discouraging of others to do so?

Oh and for those of you who are wondering exactly what I was tapping away on my iPad for, I was producing this mindmap of the days sessions, which I am now sharing with others.

For those of you I was annoying, why not share your handwritten notes with us all?

Image sources: Click one each image to be taken to the individuals Flickr profile page.


View the original article here

Is this an OD(D) way of working?

IMG_5320

Over lunch recently, I was rather enthusiastically explaining some work I led on. My lunch partner suggested this was “a Proper piece of OD work”. Which gave me pause…. I was once again struck by the fact that I don’t think I wholly know what that means….

Here is the CIPD Factsheet Definition:

we define organisation development (OD) as ‘planned and systematic approach to enabling sustained organisation performance through the involvement of its people’. Behind this definition lies a depth of research and practice, but also confusion.

No wonder I’m left with questions. This way of working – not having all the answers, working to invigorate and catalyse change through people and systems… it feels very odd. Very nebulous…..yet very important.

So here’s what I think working as an OD consultant (with a L&D flavour) is about

Story:

I have been consulting in to one part of a large organisation. The part I work with has an organisational structure of 6 Functions; these in turn make up a larger Division. Each Function is historically and culturally very different  – some work more to deliver linear, project-based, planned work; others are working with complex, shifting projects that involve multi-stakeholder contact.

As you can imagine, different types of people are drawn to work in the different Functions. A preference for meticulous detail, the ability to understand rules, regulations and enforce procedures? – Step over here and flourish. A preference to work within guidelines, but also work in an ambiguous, rapidly-changing environment, where building trusted relationships and a good reputation will give you easier access to information and traction? – We’ll have one of you, please.

The original brief was to start running some dialogue sessions to see if we (the client and fuchsiablue – I work in partnership where I can) could get conversation and debate moving across the whole Division. Each Function has been though fairly hefty changes in the last 2 years – redundancy, restructure, loss of experience and expertise – and the residual feel in the Division was one of disjointedness and disconnect.

Middle managers were offered networking opportunities to meet and talk, but these reportedly lacked purpose and spark, so seemed to be fizzling out.  Staff surveys suggested good levels of job satisfaction, but Senior Staff in at least 4 Functions reported that they experienced a lack of energy, as sort of holding back and cautiousness, within the management team… this was inhibiting stuff getting done, creative solutions being found and stifling the joy of action.

In the other 2 Functions, however, the story was slightly different – there was a sense of renewal, of purpose and action.

Whilst I could see space for working with some dialogue methods  (i.e. Strengthening the systemic capacity to listen, to speak authentically, to be more respectful and thoughtful, to question the status quo a little more) to bring about some short-term awareness and change across the whole Division; I suggested to the client that we work up to that in a slightly different way – that we honoured and worked with the diversity and difference in each Function. If the purpose of involving fuchsiablue  was to bring everyone up to a shared high level of vigour, interest, participation and action (HR/OD/ L&D Professionals take note: I am NOT using the engagement word), then specific interventions in functions would be better placed than blanket solutions.

Having established some sense of a baseline, it was clear that different parts of the system were in very different places psychologically, energetically and relationally. We could take some steps to work from there.

Image nb: this isn’t an actual picture from the work. this is me playing with Paper App on my iPad.

For example: where Functions were feeling adrift and seemed to be mourning the loss of colleagues and resource, there was work to be done to repair and refocus. Where Functions were good to go – already working well and encouraging shared learning – there was work to be done to enable them to do so AND to get them to inspire and share their readiness with their colleagues.

I spent time asking questions like “What would it take for you to love what you do here?” “What would help you get fired up?” “What would make you want to applaud your team?” I’m not asking these questions in a happy-clappy “let’s brush over the issues and get cheerful” way – in fact, in the circumstances, the questions seemed provocative and categorically brought the issues to the fore that were previously off-limits to discuss with management.

Yet my sense, having spent time with various parts of the system, was that it was absolutely time to ask those questions. Much of the organisational uncertainty was gone. People did not need to fear for their jobs. There had been a whole bunch of hurt and pressure – but this was the new normal….the new world…..Time to start thinking differently.

I also asked the 2 Functions that seem to be moving forward “How  are you doing this?” “What can be learned from how you are working?”  ”What do you want to share with your peers and colleagues that would be helpful?” At the same time, I invited the Function Heads to pay attention to the importance of talking to each other again – after months of looking into their own areas, tending to restructures and wholesale change, could they begin to look back upward and outward? Could they share ideas, tips, learning with each other to spark the ignition of change and new conversations? Could they reconnect?

Part of my point is this: the actual consultancy intervention (in terms of hours spent in the client organisation) would appear to be really rather light. I didn’t ask Teams to go on away days or need a big outlay to start training folk. I spent time with each Senior Manager, asking questions and sharing ideas. I spent a couple of hours with each Team in focused, semi-structured conversations designed to get the system thinking and acting for itself.  I then spent more time with the Senior Managers, both individually and as a collective to establish how to keep the momentum, the sharing, the learning moving. I’m interested is in ensuring the client group gets results which leave a long-term positive legacy.

Later, there may well be more visible interventions – sessions showing teams and Leaders how to effectively set up and use dialogue practices; working to embed relevant leadership approaches, peer learning sets….. these are the tools, the stuff where we develop and embed learning more deeply. But that first part ? I see this as subtle work – plaiting and connecting bits of the existing, slightly bruised, system back together with care and consideration. I also see this as disruptive work – holding up mirrors, asking questions that arrest and demand some thought. Know thyself, system and you will be better in how you are known by others.

If OD is a ‘planned and systematic approach to enabling sustained organisation performance through the involvement of its people’.  Then this is what fuchsia blue (and all who work with it) does.

I don’t believe I’m changing a system. I believe I’m starting conversations to challenge the system to change itself.

If this is the type of work you are looking for in your organisation in 2014, please get in touch


View the original article here

So there I was, wandering around YouTube, minding my own business….

…. when I stumbled upon the ‘edit video detail’ toolbar at the top of the page. Now I had seen this previously and had chosen to ignore it as my video editing is done in either Flipshare or more recently in Windows Movie Maker.

What an oversight on my behalf!!!

Within the video editing options there is an option to add annotations. Now this in itself is nothing startling as many video editing tools allow you to annotate on top of the video footage, but what this allows you to do is to add a ‘spotlight’ on top of anything that is being shown in the YouTube footage.

This spotlight (imagine a hot spot) will then allow a URL (including another YouTube video) to be added to it.

This then allows your YouTube video to become interactive in so far as the viewer can be steered towards making a choice which then jumps them from one YouTube video to another to another etc etc depending upon their choices. For a far more in-depth account as to how to do this then check out this blog post.

Of course I almost fell over myself in an attempt to try this out so I hope you’ll all be able to see past the poor lighting and dodgy camera angles to the real potential that this approach to using YouTube can bring. My only niggle at this moment in time is that upon completion of the clip it  jumps (as any YouTube clip does) to a ‘related videos’ window, this in turn stops the viewer from making any on-screen selection at the end of the clip, so it prevents the viewer from being able reflect upon the available choices.

Confused?

Then try watching the following short clip without making any selection and you’ll see what happens at the end of the video. Then you can replay the video and start taking part for real…

So what do you think?

Is this something you could use?

If so, what for?


View the original article here

A ‘storified’ insight into my recent Lunch & Learn session

Since I started in my new role back in September, I’ve facilitated four Lunch and Learn sessions on the following subjects:

“what is elearning”Mobile LearningThe use of technology in the onboarding/induction process

My most recent session on onboarding / inductions attracted some conversations on Twitter

Here’s a ‘Storify’ to allow you to take a nosey at that backchannel…


View the original article here

Small Chunks…

Wednesday of this week saw me fortunate enough to attend the IITT National Conference & Exhibition.

As always these ‘physical’ activities provide me with a great opportunity to further cement friendships made online as well as to make new acquaintances.

I have been guilty when attending previous conferences and workshops of trying to absorb as much of the content as possible, only to find that when I return home that I have a mass of notes and scribbles that even when deciphered produce an almost insurmountable ‘to do’ list. So I decided to take a slightly different tack with this particular conference and that was to limit myself to 1-2 action planning points/quotes per session, this I hoped would allow me to stand a greater chance of transferring any learning back into my workplace.

So here we go…

The New Blended Learning – Clive Shepherd

Your chosen method(s) will maximise the effectiveness of the learning. Your chosen media(s) will maximise the efficiency of the learning.

Create all elearning as either a Story, Scenario or Simulation. Ensure that I consider the Affective Context Model when creating any future learning activity.

Break up online synchronous activities by asking delegates to move out of the virtual classroom and undertake ‘other’ related activities before returning.Ask my IT Department to provide any facilitator with ‘admin rights’ to the virtual classrooms website to allow them to update any settings without creating a burden on the IT Department.

All in all, some great ideas and wonderful conversations coupled with my new approach to gathering ‘small chunks’ provided another wonderful CPD opportunity.


View the original article here

Learning Beyond the Course (eLN event)

Once again I have been lucky enough to attend a fantastic CPD event in the shape of todays eLN event – Learning Beyond the Course.

@RobHubbard was our compère for the day, decked out as usual in a gloriously flowery shirt

IMAG0018

(where do you get them from Rob?)

In line with my previous Blog post ‘Small Chunks‘ I was committed to taking away 1 Action Planning point per session that I could actually do something with back in my organisation.

Here we go…

Ben Betts – And Now For Something Completely Different…

If you’ve ever wondered what you can do with a paper clip, a stick, some constraint and a carrot then you’ll be gutted that you missed Ben’s session. But ‘cos he’s a good bloke he’s blogged about it in some detail here.

Which leads me to my action planning point(s)

Try and sweet-talk Ben into sending me the game that he kicked his session off with (very clever and innovative)Read Daniel Pink’s Drive (Ben referenced this several times and as we have it sat in our library it makes sense to have a look)

Graeme Duncan – Breaking Down Barriers: The Ubiquitous Delivery of Thin Client Immersive Simulations

I’ll be the first to admit that the title of this session was more than a little off-putting when I read about this event on the eLN website, but once I realised that we were going to be ‘virtually’ running around a Type 22 RN frigate, putting out fires and catching saboteurs I was hooked! It was certainly enlightening  to hear that Caspian Learning have been creating some realistic virtual environments for some VERY security-conscious clients…. interesting…

Log into Thinking Worlds and request a demoInvite Graeme into my organisation to demo Thinking Worlds.

Ed Stonestreet – Not eLearning

Ed reminded us that the elearning industry is worth $10bn and is almost without exception dull, dry and academic. As I work within a highly-regulated Industry I could certainly relate to Ed’s point that it is focussed on those who have a mandate to learn, those who need to tick a box. Apparently only 20% of any audience is motivated and inspired to act, the other 80% may have a latent interest but they need to be engaged, entertained and wowed in order to get them to participate. How can this be done….? Well Ed went on to explain in not so many words the Affective Context model, which I aren’t going to attempt to explain here, instead I’ll direct you towards Nick Shackleton-Jones blog.

Ed made such a good job of raising the issue of ‘engagement’ and ‘interest raising’ that I am going to direct our internal Learning Facilitators towards the Affective Context model video.Review the YooDoo tool that Ed is involved in.

Rob had promised us an excellent lunch and Holborn Bars certainly didn’t disappoint!!!

Following lunch we had 3 great Pecha Kucha presentations, I’ve come to realise that these appear to be a staple element of an eLN event and I look forward to seeing them; who knows I may even present one at the November event (if anybody from the eLN board is reading this, that wasn’t a formal commitment!)

Jane Hart – Transforming Workplace Learning with Social Media

Jane Hart – Transforming Workplace Learning with Social Media

It was great to see Jane Hart again after lunch as the last time we met was at a Twitter workshop that she ran back in the Spring at the Informatology conference. Jane (as always) did a great job of proving the power of Twitter as a crowd-sourcing tool by calling upon her Twitter followers to respond to various questions that she was ‘auto-tweeting’ during her presentation. I was quite surprised to discover how few people in the immediate audience were Twitter users, although this is a pattern that I have noticed emerging at the IITT conference and the eLN showcase…. I wonder why….?

Patrick Fitzpatrick – Living in a World Without ‘Click Next to Continue’

Patrick addressed an issue that I have been working on for sometime in my organisation which is “how can my learners progress through a piece of elearning’ without a next button on the screen. He had some great examples of using visuals to act as menu screens, which mirrors an approach I have taken with a Display Screen Equipment awareness package.  This visual approach seemed to split the audience into 2 groups; those that ‘got it’ and those that thought that introducing a ‘fun’, visual component was a distraction and on some occasions set a false impression of how dull, boring and repetitive working life can be :-(

Patrick made a great reference to the level of elearning interaction over the years:

Yesterdays elearning = dictationTodays elearning = investigationTomorrows elearning = exploration (hopefully!)

So what were my action planning points?

Continue the work I am doing on removing the next button from my elearning module and then…publicise this to the remaining elearning authors to show them that it ‘is’ possible.

Throughout the day the entire conference had taken the form of a crossword/wordsearch/game of battleships which I thought was really innovative and brought an interesting element to the event, my only concern with taking this approach was that I (and perhaps my learners) would be so distracted by the gaming element that the learning could suffer… not something I’m instantly dismissing though, and as with the rest of the day has provided food for thought….


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Thursday, April 3, 2014

Get your foot in the door – Shift Workers

Having worked in a couple of organisations which operated a shift roster I know how important it is for shift workers to be able to accurately record and verify the shift pattern that they are operating on.

If this is applicable to your organisation then you’ve got a wonderful opportunity to ‘get your foot in the door‘ and prove the worth of performance support via mobile devices.

Why not take a look at these apps and consider whether you might want to direct your shift workers towards them.

iOS app (iPhone) – £1.49p

Android app – £0.64p

Inevitably there will be some people who do not have a mobile device and will bemoan the fact that you are offering their colleagues who do have a mobile device something that they themselves are unable to benefit from, or they will complain over the fact that the apps cost money – don’t let this put you off.

Simply tell them to carry on using whatever tool or process they have always used – simples!!!

And you know what? Even if people don’t opt for these apps, you may have just sewn the seeds for them to look for an alternative….

Good luck and let me know how you get on

The blog post that started it all

Image source


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From Compliance Course to Campaign Part 3 – Getting outside help

If you haven’t read this series to date it may be worthwhile doing so in order to set the context for this post…

Once I’d won the SMEs over (I’m still pinching myself to be honest) I invited 3 x local vendors to come and meet with me to discuss my idea and to see if they would be interested in participating in the procurement process. This was a huge advantage for both sides as it:

allowed me to sense check my ideas and proposed approachprovided the vendors with an opportunity to take a brief look around my organisation, observe some of the resources and channels that we currently use (and may well use to communicate the campaign resources) and ascertain whether they felt we could work together.

I’m pleased to say that at this stage all 3 vendors were keen to work with us and all of them commented on how refreshing it was to see a traditional subject such as compliance training having a radically different approach taken to it.

Having previously worked as a vendor I understood the complications and ‘quirks’ that can be associated with a tender process, so I was very keen (from both perspectives) to own a process that was as transparent, fair and simple as possible. Rather than wrestle with (or expect others to) the typical procurement portals that are often the bane of a vendors life I decided to use Google Docs (I can’t get into the habit of calling it Google Drive) to write and communicate my Request for Proposal (RfP) through.

This had the advantage of being:

freesimple to usemobile friendlyable to allow each of the vendors to ask any questions ‘within’ the document, thus negating the need for a procurement portal and allowing each of the vendors to see each others questions – and of course my responses – thus keeping the process as fair and transparent as possible.

Several of the vendors said that they seldom saw GDocs being used in this way and were welcoming of the approach.

In terms of what I included in my RfP I used a great deal of the advice contained in this post from Stephanie Dedhar along with my own previous experience as a vendor

Once I’d released the GDoc RfP I set up a f2f meeting at our offices to:

allow each of the vendors to come inask further questions in an open forumand also to provide them with another opportunity to look at some of our existing comms channels etc.

Again, the feedback I got from this was very positive with one of the vendors saying that it helped to confirm their interpretation of the RfP and removed any ambiguity.

At that point I:

sat backanswered questionsarranged some access to some of our portalsconducted a few Adobe Connect session to explain our internal collaborative platform to some of the vendorswaited…..

I did learn some lessons along the way with this approach, here they are:

Get your potential providers in early, way before you write the RfP – the conversation will inevitably help you shape your thinking.No matter how long you provide people with the opportunity to respond, somebody will be late.Include a ‘please let us know if you intend to submit a proposal by xyz date’ request. I didn’t, and as a result had a vendor drop out with only 1 week to go until final submission, despite having the best part of 2 months visibility of the project scope!!!

Keep on reading this series of posts to discover what happened after we’d received the proposals and what I’m calling the ‘end of the beginning‘

If you’d like to discuss how we may be able to work together to bring about a fundamental change in the way your organisation delivers its mandatory training or would like to advise on how you can maximise the effectiveness of your next tender process then please get in touch.


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Virtual Learning Show Day 2

Don’t try and include the same number of people in an online session as you would in face to face (f2f)  session. Keep the numbers low and

Cindy swapped the layout of the session screen a few times. This was useful to see the flexibility of Adobe Connect, however it took a few moments to get used to the changing layout. I’m not saying that I would never change the layout during the session, but I would be very mindful as to the knock-on effect on the learner.

 Presented by Julie Wedgwood
12.30 – 13.30 GMT (UK time)

Julie Wedgwood has been facilitating live online sessions for many years and is a favourite webinar presenter on the LPI Webinar Programme over the years. She is also one of the most highly rated commentators and conference presenters on the subject of interactivity in sessions – both face to face and in the online environment. Her more recent session on the availability and use of digital learning tools for use in live online sessions.

Join Julie Wedgwood to explore simple yet innovative ways to enhance online session engagement and keep your delegates active.

IN this highly interactive session, explore and experiment with Julie as she shares:

 Julie’s “Tell me that’s You”  approach to delegate pollsMosher’s GridGraffiti feedbackTools to aid learner concentrationWebcam anticsAdd-ons and other freebie tools

My key content take-away

Adobe Connect provides a large (and growing) number of extensions to further enhance the ‘out of the box’ functionality.

My key facilitation take-away

Julie used her webcam throughout the session with no discernible loss of quality. In the past the webinars I’ve facilitated for various 3rd parties have all insisted that I do not use the webcam. When I’m in a position to facilitate sessions within my own Org I’ll be making sure that I maximise the webcam where it adds value.

 Presented by James McLuckie
14.00 – 15.00 GMT (UK time)

Have you ever been at work and needed immediate help with a specific task or activity? Dr Jane Bozarth (author of Social Media for Trainers) calls it the “Hey Joe!” moment. “Hey Joe, can you help me to process this order.” “Hey Joe, how do I overcome this customer’s objection?”

Chances are most of your learning needs fall into this category. So why, then, is it often so difficult to find decent support to help us with the activities that are key to us being successful in our jobs? Many organisations are still locked in a cycle of providing push-down formal learning interventions, rather than making point-of-need learning materials available to help staff at the exact moment it is called for.

As learning and development professionals, we can anticipate the needs of staff and design performance aids that give staff the support they want, when they need it. Why send someone on a two-day workshop when a helpful template, reflective questionnaire, video tutorial or short how-to guide would be far more useful and effective?

James McLuckie, Learning Engagement Manager of Eden Tree, has been creating just-in-time support resources for the past ten years. In this webinar, he discusses what to consider when putting together performance aids that really help learners get to grips with a task, or how to overcome a problem.

My key facilitation take-away

There was in parts some lengthy ‘telling‘ going on. Whilst this probably didn’t come across to the facilitator, it certainly felt it to me. I’ll be mindful of this when prepping my future sessions.

Keep any tasks /questions simple. Some of the tasks seemed quite complicated and questions quite long.

My key content take-away

The chat panel indicated that there are still people out there chomping about learning styles! Quite sad that we are participating in what many would consider a modern approach to facilitation and there are still some ‘old school’ ideas floating around.

 Presented by Roger Courville
15.30 – 16.30 GMT (UK time)

In a recent 1080 Group poll, presenters noted their top two challenges with presentations “too little time to put together presentations”, and “don’t know as much about design as I’d like”. The good news is that moving beyond “death by bullet point” doesn’t have to be hard or take over your life.

Join Roger Courville, of TheVirtualPresenter.com, for a practical 45 minutes of strategies and tips to accelerate your training presentations for better attention, cognition, and retention in your live, online training sessions.

Attend this live, interactive webinar to learn:

Evidence-based principles for designing presentations in a short-attention span cultureEssential elements of getting – and keeping – attentionHow to rapidly improve data-heavy slidesHow to turn bullet points into visuals

My key content take-away

Pick up this book 

My key facilitation take-away

Once again, as in a previous session there was a lot of ‘being talked at’. There were also a number of questions that Roger asked that seemed to exist for no other reason to show us that he knew something that we didn’t?

Perhaps I’m just a bit thick, but I have no idea what the findings were of a report that I’ve never read on a subject that I’m not familiar with.

I’ll make sure that I bear this in mind when I’m asking questions in my online sessions.

Overall experience

Today was a great experience, I acquired some info in every single session, particularly in terms of varying facilitation methods. There were a number of people who attended every session so to a degree my concern over ‘overload’ may be mute… however, I’m not sure that the audience is typical of the majority of learners – after all, it’s our field!

I’m still doubtful that a days worth of online activities could work in the ‘real world’….

What do you think?


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Notes from a Conference…

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What is there left to write about the CIPD’s 13th Annual Conference in Manchester last week?  The CIPD Social Team did a first-rate job of ensuring a plethora of bloggers & Twitter aficionados were present at sessions. This means that instant reactions to Speakers and content were picked up through real-time tweets & blogging; followed by slower, more reflective pieces released as the days passed.

Much of the work has been brilliantly gathered and curated by Doug Shaw (@dougshaw1)here: http://cipd.tumblr.com

It has been covered, and excellently, by the Bloggers, Tweeters and Press who attended. This means that, more than any conference I have been to in recent times, there is a archive of material to be looked over by attendees and non-attendees alike. I rather enjoy the openness of this.

And yet the experience was such that I find I want to write about it.

As ever with me, I spent the day in a slight bubble – watching and thinking carefully about what was around me; being as aware as I can be of what I saw and sensed. So here are some of my thoughts and experiences:

Opening & Closing:

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The Keynote opening speech left me with mixed feelings. I was lifted by the ambition of Creating the Best Workplace on Earth. Yes. That is something I want to hear about. It’s something I want to be involved in. I’m warm to this already.

With Rob Goffee & Gareth Jones speaking, I felt in safe hands. They know their stuff. They’ve done the work, both intellectually and actually. I connected to what I heard. At the point at which we were invited to Be Yourself. More. With Skill. I was Tweeting “yes. Bloody Hell Yes.”

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But I also had a sense of disquiet. One of – well you are kind of telling me Things I Know. Things that Make Sense. Is this not what we already know good leadership to be?

I was tweeting questions – Yes, but HOW do we do this? It sounds easy. Yet is difficult.  I was grappling with what I suspect many of us grapple with when faced with a glorious vision – the sinking knowledge that beyond that which looks glorious are a bunch of other sensory encounters to get through– how it feels, smells, tastes and sounds to be in the mix of making it so.  And these can be equally sweet or sour, I would offer. Therein lies resilience.

And then I remembered being in the audience at the CIPD Conference in Harrogate 15 years ago and being swept away by big ideas (some just like this) and how grateful I was that someone had articulated these for me. And how it inspired me as a new Practitioner. So I found myself grateful for the invitation to Create the Best Workplace on Earth….and I want to keep up that invitation. To myself. To others around me. Even if I have to repeat it a thousand times and to folk like me who are more immune to being invited to Create Better Workplaces because we hear it and work with it on a day to day… We don’t get all breathless and excited about our potential to affect change any more….. That invitation, that noise and that repetition is important.

So here’s my reflections about my own part in Creating the Best Workplaces on Earth:

I must not shrug off the Things I Know as being Done Before, insignificant or “just things”.  I serve no one well from that space.I must not dismiss the invitation to Create the Best Workplace on Earth as being a pipe dream, altruistic, foolish or unachieveable.I equally must not assume that the Creation of such a place will not take hard work – Quite simply, it will.I must show up and help make it happen. Every day. With humour and grace.I must bring what I know and what I think. I must be prepared to fight, to influence, to argue my point.Anything less does not affect change. It allows apathy, cynicism and status quo.

So OK, Goffee & Jones. You got me. Now what?

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It wasn’t until the closing speech that the “How do we do this?” itch was scratched for me. Andy Lancaster (@andyLancasterUK) from Hanover Housing had a title less lofty than the Best Workplace on Earth. But by talking about Increasing the Impact of Internal Management Development Programmes, he demonstrated how Hanover Housing might come close to being just that.

Their internal development programmes are built with clear purpose and aims, but co-authored with managers and staff. Collaboration is rife. Accreditation of courses gives vital qualifications to staff both in their current roles and in their future worklife. Partnerships with Consultants, who have been carefully chosen for a value and value-for-money fit, offer external support and fresh eyes to the programmes. It is an approach built with care and consideration all round and Andy talked about with the sort of dedication, good sense and clarity that I’m alluding to above.

It was a quietly inspiring way to close the day, for me. It opened with big ideas and DREAMS. It closed with real delivery and making a tangible difference.

You can find a Storify version of the Goffee & Jones’ speech here:

You can find a Storify version of Andy Lancaster’s session here:

Blogs on the Keynote can be found here:

The Exhibition.

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I went to the Manchester Exhibition 4 years ago. As an External Consultant there on my own, it was a lonely and slightly miserable experience. The people on stands were scanning badges to see what my status was (Not Buying seemed to be the response) and I vaguely remember going to a CIPD upgrade clinic where I started my application for Fellowship before losing the will to live ( I still haven’t upgraded, if anyone from the CIPD wants to help me, or listen to my views of the process, please let me know.) I went to a side discussion about Performance Management in the exhibition hall which left me ready chew my hands off because it was SO dull and pedestrian; yet I was surrounded by people I assumed were fairly fresh to HR taking reams of notes…the passivity of it all left me cold and worried about my Profession.

So I roamed the Exhibition hall this time round with a critical eye. What I saw this  year was some really innovative and inviting stands (Yes. People Management putting folk on the cover was a touch of genius. My Ego thanks you).IMG_5314

I saw massages and reki, cupcakes and lovehearts, bookshops and digital solutions. I saw side sessions that looked less like a repeat of my experience (the talk on Pensions wasn’t my cup of tea, but it was overflowing and the audience looked gripped).

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I saw Perry Timms (@perryTimms) in full flow and met a new-to-HR person later in the day, who confided in me that she had never really understood motivation, but after the guy with the Spiky Hair talked, she did.

I saw a profession alive and buzzing. . I saw people greet each other from way back and folk meet for the first time. I heard organisations looking to embrace technology to assist change. I saw old ways of doing, parked right beside new thinking. I heard people talk about that with curiousity. I felt part of something really rather dynamic with potential.  Later, I read blogs that were critically evaluative

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of what had happened. I read things that were fair, considered, that asked questions about diversity, about status quo, about pushing forward.

My experience was one of  people talking. Of change-in-motion.

I still saw some people who were wandering alone and looking vaguely like they weren’t included. I bumped into an ex colleague of mine who felt a little un-networked into the process. I wonder if, in the future, there can be more chat spaces specifically for those lone travellers ( as I once was) to say hello to each other without feeling awful about it?

Go Social

A Bevvy of BloggersI was genuinely honoured to be asked to take part as a blogger. I have been a member of the CIPD since 1998 ( dear God, how did I get so old?).  When I was an “in-house” Change Manager a Professional Body proved useful and supportive. These days, my  own local Branch in Edinburgh is strong, with a specialist People and Organisational Development Group running which is tailored to L&D and OD matters. But I have firmly been in the “what does the CIPD do for me?” camp for the last few years, especially since my Consultant status means I have little representation in the magazines or research. I have been adrift and was considering rescinding my Membership.

And so it is that through Social Media connections, through a growing network of people who share their days through Twitter and their thoughts through Linkedin, Google+, Storify, Facebook etc, I feel I am finding a community of Practice. A place I can discuss what is real for me and my clients. I have met people I hope will be in my life for a very very long time. I have been provoked. I have laughed. I have been moved beyond measure, but mostly, I have been lit up by a sense of being part of something happening – a national conversation in a Profession I believe could be better, stronger, more.

I am an advocate for Social Media. I am now an Advocate for the CIPD and how it is harnessing the people in the membership.

IMG_0027I kind of feel proud now that I was part of the incredible CIPD Hackathon that ran this year – ambitious, audacious and potentially ahead of its time. I don’t know any other professional body, or  public or corporate body that has sought to get the voices and opinions of the people affiliated to it in such a comprehensive way – but I’m sure I’ll hear more stories now I’ve asked….

I say ahead of its time, because something so big ( we’re hacking a Profession) and so new ( Hacking? What is this Hacking thing? Is that not a cough?) is easy to dismiss or doubt ( see comments and experiences on Goffee & Jones). I think it is only later that you can see the effects and start to get to the learning – at the time, you push and advertise and ask and experiment and just keep going.

As a Case study, it is fascinating. Many organisations could learn from it – good and bad – and at its heart, it was driven by social media and committed individuals. I’m cheering here. I’ve glimpsed the future. Actually, I took part in it too.

So I feel this could be three blogs. I’m roaming wide and long and I’m going to end here.

I must apologise to the excellent Rob Jones (@robjones_tring) of Crossrail , whose session on Leading Organisations through Change with his CEO Andrew Wolstenholme lifted my spirits and got me thinking.  I have not done you justice here. Please see the summary of the session here:

And to Peter Cheese (@cheese_peter) for not mentioning properly how he is in moving the Profession forward. I have SO enjoyed our conversations. Even when I’m thumping tables about “What does the CIPD do for me?”

And to whomever took the very first photo at the beginning of this blog – I “borrowed” it from Doug’s curated tumblr site and will give thanks properly, if you let me know who you are.

My end points are these:

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Please look at the work curated by Doug Shaw. There was a richness of content and involvement that, even if you are not a card-carrying fan of the CIPD, every organisation should be seeking

Think of your own part in Creating the Best Workplaces on Earth. If, like me, you are outside a bigger organisation, focus on making your own consultancy pretty bloody fabulous and work to really really push your clients to do the same.

Pay attention to Exhibitions and places people hang out together- what we do together often speaks way louder than what we say.

Go social – all the way. Find a way to harness your own capacity to use the rich voices and materials that are out there on line. In your business and for your people. If you are afraid – buddy up with someone. I have never met such a open, decent, maraudingly friendly bunch of folk as I have through the HR/L&D/OD people on Twitter.  They are dying to get you involved and genuinely excited about the potential of this Social Stuff. Try it. Honest.

In addition to those mentioned above here are more Bloggers and Social Media Press members involved:  @HRTinker (Tinker) @HRGem (Gemma Reucroft) @OdOptimist (Megan Peppin) @dds180 (David D’Souza) @Damiana_Hr (Damiana Casile) @KingfisherCoach (Ian Pettigrew) @SukhPabial (Sukh Pabial) @MervynDinnen (Mervyn Dinnen) @GrahamSalisbury (Graham Salisbury) @Workessence (Neil Usher) @NeilMorrison ( Neil Morrision) @Flora Marriott (Flora Marriott)  @RapidBI (Mike Morrison) @martinCouzins (Martin Couzins) Apologies if I’ve forgotten anyone….

Read their blogs & follow them. Please.

As a PS: Buy this book (I put this in as not only can I now claim to have had a hand in a #1bestselling Kindle book, I am genuinely proud to be part of The Book of Blogs project and  to know the inimitable David D’Souza AND the money goes to Charity)

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